Frequently asked questions
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Before ordering
Yes, all of our wallpapers are made to order, and we’re happy to tailor any design to your wall dimensions. Whether you need a full wraparound mural, specific panel lengths, or even slight color adjustments, simply contact us with your request. We’ll guide you through the process and provide a personalized order link.
1. Smooth Peel and Stick (Self-Adhesive)
Thin and flexible
Best for perfectly flat, painted walls or glass surfaces
Easy to apply and remove, no glue needed
Ideal for renters and short term use
2. Canvas Peel and Stick (Self-Adhesive)
Thicker, canvas textured finish
Adds depth and a luxurious feel
Great for smooth painted walls
Also removable and repositionable
3. Traditional Non-Woven (Paste Required)
Requires standard wallpaper glue
Matte, lightly textured finish
Extra durable and slightly thicker than peel and stick
Great for long term installations and high traffic areas
Absolutely. We produce all our wallpapers using state of the art HP Latex printing technology and eco friendly, water based inks. Our wallpapers contain no PVC or harmful chemicals, ensuring they're safe for homes with children, nurseries, hotels, schools, and healthcare environments.
Only our Peel-and-Stick options (Smooth and Canvas) are removable without damage.
Please note:
For freshly painted walls, allow at least 2 weeks for the paint to fully cure before application.
Avoid applying to textured or dusty drywall. If necessary, use a primer first for best adhesion.
Yes! For mural wallpapers, always measure the full width and height of the wall(s), including any trims or molding. If you're unsure, contact us. We’re happy to calculate how many panels you need and send a direct order link based on your layout.
Absolutely. We understand that seeing and feeling the wallpaper in person can make all the difference before placing a full order. At atelier merien, we’re happy to offer sample prints of our designs so you can confidently explore the texture, print quality, and color tone in your own space.
You can order standard samples directly from each product page for a small fee. These are printed on demand and shipped within two business days.
If you're looking for a specific material type or a customized sample for a commercial project, feel free to email us. We offer material swatches and tailored samples for trade professionals and will be glad to assist you with the best option based on your project.
Yes, our wallpapers can be a stunning way to elevate bathroom interiors as long as the space is well ventilated and the wallpaper is not in direct contact with water (such as inside a shower).
For bathroom installations, we recommend using an anti-mould wallpaper adhesive and strengthening the paste with about 20% dispersion additive. Some adhesives come pre-mixed with dispersion your local hardware or DIY store can advise you on the best option for your walls.
Important: Before selecting a material for a bathroom project, we highly recommend contacting us. We'll guide you on the most suitable wallpaper type for your space to ensure long-term durability and satisfaction.
Shipping & Returns
Wallpapers are carefully packed in stapled cardboard mailing tubes to prevent creasing.
To open safely:
Use a knife or flathead screwdriver
Loosen and remove the staples carefully
Lift off both ends of the tube
We recommend unrolling the wallpaper as soon as you receive it to let it relax before installation.
Since every wallpaper is custom-made to order, we do not accept returns or exchanges.
However, if your item arrives damaged or incorrect, please contact us within 48 hours of delivery. Include clear photos so we can arrange a replacement at no extra cost.
-Your order number-
Photos of the damaged packaging and wallpaper
We’ll coordinate with the courier and promptly send a replacement.
Please allow us a chance to resolve any issue before leaving a review, customer satisfaction is our top priority.
We offer free express worldwide shipping on all orders no minimum purchase required.
Here’s what you can typically expect:
Europe: 1–3 business days
United States: 2–5 business days
Rest of the world: Delivery times may vary slightly depending on your location.
All of our wallpapers are printed on demand and dispatched as quickly as possible using trusted express couriers such as UPS, FedEx, or DHL.
If you have an urgent deadline or live in a country with special customs conditions, feel free to contact us at admin@ateliermerien.com and we’ll do everything we can to meet your timeline.
Corporate questions and collaboration
Absolutely! Our wallpapers are thoughtfully designed to enhance any indoor environment, whether it’s a quiet office space, bustling restaurant, luxurious hotel, or busy retail store. We proudly collaborate with commercial clients globally, crafting beautiful wallcoverings tailored to diverse project needs.
If your project involves a high traffic or special-purpose area, we’re happy to offer custom solutions and special materials designed specifically to meet commercial-grade durability, stain resistance, and safety requirements. Our products also meet commercial fire-rating standards.
For any questions regarding your commercial project, or to discuss customized solutions, please reach out to us directly. Our dedicated team will gladly assist you every step of the way.
Yes! At atelier merien, we proudly support interior designers, architects, businesses, and trade professionals in bringing their creative visions to life. We offer exclusive pricing, personalized assistance, and various trade benefits designed to enhance your decorating projects.
If you’re interested in registering for an atelier merien trade account or want to learn more about our special offers for trade customers, please reach out to us. Our dedicated team will be delighted to assist you.